Some Verizon customers were experiencing mobile network outages in multiple parts of the country Thursday evening and early Friday morning, but it has since been resolved the company confirmed in a statement.
"Some customers, primarily in Midwestern and Western states, experienced a service interruption for several hours yesterday. Our engineers worked quickly to solve the issue and service was restored by 3 am CT. Any customers still experiencing issues should power cycle their phones." A spokesperson for Verizon said in an email to USA TODAY Friday.
When the issue first happened, the company's support account responded to a complaint on X, formerly Twitter , "We're aware of a nationwide situation affecting multiple states."
Dozens of customers reported cell network outages on social media.
At 6:39 p.m. ET on Thursday May 30, the website Downdetector recorded 12,599 reports of outages, by 9:54 p.m. the number of reported outages fell to 5,831. As of 1 p.m. ET on Friday May 31, Downdetector does not appear to be displaying a network outage.
The company's support account said that outages are generally fixed within 48 hours.